Ivanti Endpoint Manager

Formerly LANDESK Management Suite

Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite) is leveraged throughout our environment. It allows us to manage assets and assist our users through software distribution, patch management, remote access, and standardized imaging. Using queries to get quick information and to create lists for software distribution and patching is awesome, and is used regularly. Layering Ivanti Neurons on top of Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite) allows for even greater reporting and, of course, dashboarding.

We settled on Ivanti almost 2 years ago because of the support across multiple Operating Systems (Windows, Mac, and Linux) and environments (Internal / External networks and Domain/Azure/Non-domain). We initially only planned on using Ivanti for workstations but as we started rolling it out we found massive issues with our WSUS patching that also affected our servers. After doing some testing and vetting, we quickly made the decision to deploy Ivanti to every device and server. It has made our inventory, security, patching, and audit requirements much more manageable.

[Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] is a device management solution. We are using this company wide for our endpoints. The primary benefit of this solution are Inventory, patch management, and software deployment. Inventory collection with this tool is a significant amount of granular data. This helps drive decision making and metrics of success. Patch Management is a critical security feature that many companies overlook. Microsoft updates are not enough to protect your endpoints, and [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] natively patches many third-party applications. This may not seem that important since many applications now are able to auto-update. Unfortunately sometimes Chrome, Firefox or an AV solution stop auto-updating, and you have some devices with a vulnerable software and a known exploit in your environment. [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] is that tool to automate remediation of that before it is a problem. Software deployment is also a core component. Sometimes you need to rollout a security solution or a critical business application, and it need to be done fast. Any application type can be deployed with [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)], and [there] are even multiple methods of deployment such as batch, powershell and VB scripts.

We use [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] to know what we have, where it is, and manage those assets in the field. Patch, Software Distribution, Imaging, Discovery, Monitoring, and Inventory are the main areas we focus on. Other areas that we also use UEM for also include Application Control and Environment Manager but these to me are ancillary and not core functions.

We use it across the whole organization to publish applications, capture user settings and implement an access control layer. We use mostly VDI and needed a solution to roam user settings between nonpersistent desktops. Ivanti UEM appeared a good replacement for our previous product that was not very good at Windows 10 specific settings.

Ivanti's Endpoint Manager (EM) offers a wide breadth of features that we use daily from IT Asset Management, Software and OS Provisioning, to Patch Management, as well as our support and troubleshooting software.

Ivanti Endpoint Manager is our global solution for inventory, patch management, and software distribution. We also perform remote support activities and are ramping up a central provisioning strategy. Ivanti also ties in to our data warehouse solution and our asset management solution, feeding both with vital information to keep reports and device records up to date.

We use Ivanti EPM across the entire corporate office and stores. This helps us with patch management, antivirus, and asset information. With EPM we are better able to report and respond to vulnerability attacks and ensure that our devices are protected and functioning properly. EPM also solves an issue with our remote support. Our brick and mortar stores are difficult to access with normal Windows methods because of our network NATing. Having an EPM agent solves this problem and improves our support capabilities.

Our department utilizes UEM to manage assets, software deployment, patch management, inventory control, reporting, and system provisioning. The systems being managed are both physical and virtual. We currently do not manage servers with the product.

Ivanti Endpoint Manager is currently being used by the organization for software distribution, patching, and remote control access. Also, we use it for content deployment, data file system, queries, to manage scripts and schedule tasks. It helps us to get information from all devices from different scopes and to get logs and reports from each device.

IEM server certain areas of our customers production environment and serves as a great alternative as a way to manage, automate tasks like deploying and monitoring software installs on targeted devices and for gathering metrics on device usage among other details. It's an easy to manage product with great support and documentation.

It supports our internal organisation so our non-IT staff can self-service patch content and OS imaging on software packages. We also provide default templates with software and URLs to new employees.

We are currently using Endpoint Manager across all of our endpoints company-wide. It has helped us to scan our network and take in all our assets, making it easy to patch company computers and/or install needed software. It solved the problem of finding old or lost assets and we can now track what we have a lot better. Being able to remote into each machine through Ivanti is also helpful to verify the work that has been done. We can also see all kinds of different reports that help other departments know what work is needed to keep the company safe.

We are currently using it to manage all of our endpoints company-wide. Started with just the IT department and branched out. It has solved a ton of issues for us with asset tracking, being able to remotely manage an endpoint and provide some transparency and reporting for other departments.

[It's being used to] Quickly access these actionable dashboards or manually generate reports on a smartphone, tablet, or traditional workstations. [It's also used to] Distribute software or provide an App Store for multiple device platforms in minutes using minimal infrastructure, network traffic and consistency with project rollouts. The interactive, stunning display allows you to see the most important and current information. Actions are easily made through drillable dashboards to resolve any urgent issues.

Ivanti Endpoint Manager is currently used by all IT personnel for asset management and monitoring, remote capabilities, machine hardware, software, and environment inventory, software distribution, bare-bones imaging (provisioning of the operating system), and policy-supported pushing of scripted actions. Every managed node had the Ivanti agent installed, and it is used globally across all IT business units.

LANDesk Management Suite is primarily used as a provisioning, monitoring and management tool within our organization. We have standard images built and deployed to new baremetal computers with LANDesk. We also use LANDesk to update Windows computers and monitor licensing. It is used by a subset of 250 employees. The problem it addresses is a single pane of glass tool to deploy, manage and monitor computers.

We use it to manage clients and distribute software, updates and keep track of our licenses. It also provides remote support functionality for remote assistance for both users within and outside of our network.This is beneficial since we have three locations and traveling salespeople.

We use LANDesk for inventory collection, software distribution, remote control, and patching across the entire company. It's managed by the desktop support team but various other groups including help desk and various support groups use limited pieces of the suite in their work. We also leverage the Cloud Services Appliance to deal with machines off the internal network.

We use it for device access (remote control), inventory and patch management across all of our customers. Our entire organization uses it in some way. It allows us to quickly manage several thousand computers, laptops and servers across the U.S.